Seller FAQ

Do I need to be young to sell on eGarment District?

No. Although we aim to encourage and empower the younger generation, eGarment District is open to emerging, upcoming and independent labels and designers of all ages!

I am a supplier / stockist / manufacturer / distributor. Am I able to sell my products on eGarment District?

If you have not had any design input into your products, then unfortunately we cannot allow suppliers, stockists, manufacturers or distributors to be "designers" on eGarment District. Please contact us and we may be able to offer alternative arrangements.

Listing Items

Do the items I list have to be handmade?

No. We accept any means of creating and/or manufacturing your designs.

Can I list vintage items?

Yes, if the item you are listing has been modified to include your design input. If your items have not been modified, please contact us for alternative arrangements.

How long are my items listed for?

We will allow items to be listed indefinitely, as long as you will be able to fulfil the order at any time. Please ensure you keep your inventory up to date.

Is there a limit to how many items I can list?

There is no limit to how many designs or quantity of a design you may list. However, eGarment District reserves the right to impose limits to certain sellers if the amount of products listed reaches an inappropriate or unfair level that may cause disturbances to customers or other sellers.


Does it cost to join?

No. It is completely free to join eGarment District!

Does it cost to list my products?

No. It is completely free to list your products on eGarment District!

How do the fees work?

We have implemented a flat 10% fee upon your sale total (excluding shipping fees) to keep it very simple – no fussing over confusing calculations to determine how much fees you are paying. Please note that payments are made via Paypal, so our 10% fee does not include any Paypal fees which you may receive on top.

When do I receive payment for my sales?

Payment will be forwarded directly to your Paypal account as soon as the customer has made payment.

Cancellations, Returns and Refunds

Can customers request for an order cancellation, item return, or refund?

It is completely up to designers whether they decide to allow order cancellations, returns or refunds. Please ensure you clearly outline your Returns Policy on your Store Policies page.